01 — Who we are
ZELQOR is a digital design and technology agency based in Sydney, NSW, Australia. We operate the website at zelqoragency.com.
You can contact us at [email protected].
02 — Information we collect
We collect only the information you actively provide to us through the forms on this website.
- Project inquiries — name, email address, organisation (if provided), project description, selected services, and budget or timeline selections if used.
- Newsletter subscriptions — email address, subscription consent, and subscription timestamp.
- Careers applications — name, email address, portfolio URL, and application message.
- Technical logs — standard hosting and security logs generated automatically by our web server (IP address, browser type, pages visited, timestamps). These are used to operate and secure the website.
03 — How we use your information
We use the information we collect only for the following purposes:
- To respond to project enquiries and communicate with prospective clients.
- To assess and process careers applications.
- To deliver FIELD NOTES, our studio newsletter, to subscribers who have explicitly opted in.
- To operate, maintain and secure the zelqoragency.com website.
04 — Newsletter and marketing
FIELD NOTES is our studio newsletter. Subscription requires its own explicit permission — submitting a project inquiry or careers application does not add you to our newsletter list.
We do not automatically add project enquiries, careers applicants or clients to any marketing list.
Every marketing email we send includes a clear and functional unsubscribe mechanism.
05 — Service providers
We may share your information with third-party service providers who assist us in operating this website and delivering our services — for example, hosting infrastructure and email delivery services. These providers are permitted to use your information only to provide services to us.
We do not sell your personal information to third parties.
06 — Security
This website is served over HTTPS/TLS. We apply reasonable administrative and technical safeguards to protect the information we hold. Access to personal information is restricted to those who need it to operate our services.
No system can guarantee absolute security. If you have concerns about the security of your information, contact us at [email protected].
07 — Access, correction and deletion
You may request access to, correction of, or deletion of personal information we hold about you. To make a request, contact us at [email protected].
We will respond to requests within a reasonable timeframe and in accordance with applicable Australian privacy law.
08 — Changes to this notice
We may update this Privacy Notice from time to time. The current version is always available at zelqoragency.com/privacy.